Ivins City

Tuesday, Feb 07th

Last update:02:00:00 PM GMT

Headlines:
You are here: Home FAQs

FAQs

If you have a question which is not in this section, please contact us.

Water Utility Questions

My utility bill is much higher than it should be. I couldn’t have used that much water. What happened?
Often an expected spike in usage appears starting in March as outside watering is increased. Also those that have a pool or hot tub often experience an increase in usage in this same time period.

You may have a leak and it may or may not be visible. The first thing to do is perform a leak detection test. Make sure that all the water is off in your home i.e. the dishwasher or clothes washer or a toilet is not running, no one is taking a shower, etc. Open up the water meter box in the corner of your property near the roadside. Down inside there are numbers and an orange colored “star” shape. This should not be rotating if all the water is off. A spinning dial indicates a leak somewhere on your property. Often sprinkler systems leak in places that are not obvious and are a likely cause of problems.

I think I have a water leak, what do I do?
If the leak is between the meter and the street, the City is responsible for repairs. Please call the Public Works department at 634-0689.

However, a leak in this area (between the street and the meter) would not register on your meter. If your meter is ‘spinning’ during a leak detection test the leak is on your side (between the meter and the house). Leaks in this area are the responsibility of the home owner to locate and make necessary repairs.

Utility Account Information

BILLING CYCLE – UTILITY SERVICE
Your utility service is billed on the first business day of each month for the prior month’s services. Payments are always due by the 20th (no exceptions). There is a 5% late penalty on the balance for payments received after the 20th.

WATER DEPOSIT
Please keep in mind the deposit is credited to your account after 12 consecutive months of on-time payments.

PAYMENT OPTIONS

Read more...

Utility Rates

UTILITY RATES

$76.72 is the monthly flat rate fee for water, sewer, garbage and storm drain services.You are then billed on actual water usage, based on the rate chart below. The usage rate is graduated to encourage water conservation.

$23.90 Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . approximately 31% of the total

$29.01 Sewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . approximately 38% of the total

$11.85 Garbage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . approximately 16% of the total

$10.21 Storm Drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . approximately 13% of the total

$1.75 Washington County Water Surcharge . . . . . . . approximately 2% of the total

---------

$76.72 FLAT RATE + $ ______ (Water Usage as calculated per chart below) =Total Bill

WATER USAGE RATES – good through the end of May 2010

0 to 7,000 Gallons

7,001 to 15,000 Gallons

15,001 to 30,000 Gallons

30,000+ Gallons

$1.01/1000 Gallons

$1.41/1000 Gallons

$1.97/1000 Gallons

$2.81/1000 Gallons

When is trash day?

When is garbage pickup day for Ivins?

Every Monday morning.  Have your garbage can(s) out by the curb Sunday night as the garbage trucks can come as early as 6:00 a.m.  If your trash is not picked up by late afternoon, call Allied Waste at 628-2821.

Where do I order a garbage can? 

Call Washington County Solid Waste at 673-2813. You can have up to two large garbage cans with no additional cost. Garbage fees are included in your Ivins City Utility bill.  If the garbage cans become damaged, contact the number above for repairs or replacement.

Does Ivins have a place to recycle?

Receptacles (Binnies) for recycling paper, plastic, glass and metals have arrived and are located in three areas of our City for your convenience. The Binnies are easy to access and each Binnie has a front and back access – if one side is full please check to see if there is space available on the other side. Instructions for each Binnie are printed on the side.

The Binnies are furnished by the Washington County Solid Waste District (WCSW) at no additional cost to Ivins City. 100% of the proceeds from this voluntary recycling program will be given back to the cities where the Binnies are located. The Ivins City Council agreed to direct all proceeds received from recycling to the improvement and/or expansion of the Ivins City Animal Shelter. Additional information on this program is available on the WCSW web site www.wcsw.org or by phone at 673-2813.

Your recycling efforts are encouraged and appreciated.

Locations

There are approximately 40 drop off sites within Washington County with three of the sites in Ivins City. At each location there are two Binnies for paper, two for plastic, one for glass, and one for metals. The Binnies are located in the following areas:

· City Hall on the west side of the parking lot

· Pond Park (south of Red Mountain Elementary) in the parking lot

· Coyote Gulch on the west side of the parking area

 

Paper

Newspaper, office paper, junk mail, phone books, catalogues, magazines, and paper board (cereal boxes, gray and white board boxes) are recyclable. Paper towels, napkins, tissues, and pizza boxes are not recyclable. Please place plastic newspaper covers in the plastic Binnie.

Please do not place contaminated paper in the Binnies and make sure paper is free from food, drink, oil, paint, or grease.

 

Plastic

Plastics with a recycle logo #1 to #7 wide mouth (cottage cheese) containers, narrow mouth (drink) containers, and film plastic (grocery bags, covers for newspapers, etc.) are recyclable. Styrofoam is not recyclable.

Please compact all bottles in order to save room in the Binnies and please rinse out food and drink from containers. Plastic lids on containers are recyclable as well.

Glass

Green, brown, clear, blue and red glass bottles are recyclable. Vases, window panes, drinking glasses, and auto windshields are not recyclable.

Please remove metal lids and recycle them in the Binnie marked for Metals. Please rinse all food and drink from bottles.

Metals

Tin, aluminum or steel cans (any food or beverage can) are recyclable. No full or sealed cans, please.

Please rinse all food and drink from cans. Labels may be left on the cans.


How do I dispose of large items that do not fit in my garbage can?

Allied Waste provides a bulky service pickup on Tuesdays.  Call 628-2821 to schedule a pickup.